Payment Dispute & Chargeback Policy
Payment Dispute & Chargeback Policy
By placing an order on our website, you agree to contact LAFUHQE INC. directly to resolve any billing or delivery concerns before initiating a chargeback, dispute, or payment reversal with your bank or payment provider.
We are committed to resolving legitimate issues promptly and fairly. Failure to contact us prior to filing a dispute may result in permanent account restrictions.
Authorization & Billing Records
By completing checkout, you confirm that:
- You are the authorized cardholder or account holder.
- You approve the full transaction amount, including applicable taxes and shipping fees.
- You understand and accept our shipping, returns, and subscription policies.
We retain transaction authorization logs, IP address data, billing confirmation records, tracking confirmations, delivery scans, subscription enrollment records, and customer communication history.
These records may be submitted to financial institutions to dispute improper or fraudulent chargebacks.
Improper or Fraudulent Chargebacks
A chargeback may be considered improper or fraudulent if:
- The order was delivered to the confirmed address.
- The customer failed to follow our cancellation policy.
- The customer agreed to recurring billing terms.
- The claim contradicts tracking or carrier confirmation.
- No attempt was made to contact us for resolution.
In such cases, we will formally contest the dispute and provide all supporting documentation.
Consequences of Chargeback Abuse
Customers who initiate improper or bad-faith chargebacks may be subject to:
- Permanent account suspension
- Cancellation of active subscriptions
- Denial of future purchases
- Collection efforts where permitted by law
We reserve the right to recover losses associated with fraudulent disputes, including processing fees and administrative costs.
By purchasing from LAFUHQE INC., you acknowledge and agree to this Payment Dispute & Chargeback Policy.